Terms of Service

Welcome to Shadow Pro! By using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before purchasing or browsing.

1. General Terms

  • Agreement: By accessing our site or placing an order, you accept these terms. If you do not agree, please do not use our services.
  • Eligibility: You must be 18 years or older, or have the consent of a parent or guardian, to use this site.

2. Products & Services

  • Availability: All products are subject to availability. We may limit quantities or discontinue items at any time.
  • Accuracy: We strive to ensure product descriptions, images, and specifications are accurate, but we do not guarantee they are always error-free.

3. Orders & Payments

  • Confirmation: You will receive an email confirming your order. Please review it carefully.
  • Payments: We use secure payment processors. By placing an order, you authorize us to charge the full amount to your chosen payment method.
  • Pricing: All prices are listed in the currency displayed and may change without prior notice.

4. Shipping & Delivery

  • Timeframes: Estimated delivery is 7–15 days depending on your region. Delays can occur due to customs or external factors.
  • Costs: Shipping costs are calculated at checkout. Free shipping may be offered on select orders.
  • Duties: Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

5. Returns & Refunds

  • Policy: Unused items in original condition may be returned within 30 days of delivery. See our full Refund Policy for more details.
  • Process: Contact us at info@shadow-pro.com with your order number to initiate a return. Refunds are issued once items are inspected.

6. User Conduct

  • Usage: You agree not to use our site for illegal, fraudulent, or harmful activity.
  • Account Security: If you create an account, you are responsible for maintaining its confidentiality.

7. Intellectual Property

  • Ownership: All content on the website, including logos, product names, and imagery, is the property of Shadow Pro.
  • License: You are granted a limited license to use the site for personal, non-commercial purposes.

8. Privacy
Your data matters. Please review our Privacy Policy to learn how we collect and use your personal information.

9. Limitation of Liability
Shadow Pro is not liable for indirect or incidental damages from using our website or products.

10. Changes to Terms
We may update these Terms at any time. Updates will be posted here, and your continued use of the site means you accept them.

11. Governing Law
These Terms are governed by the laws of our operating jurisdiction, without regard to conflict of law principles.

12. Contact
Have a question? Reach us at:
📧 info@shadow-pro.com

By using our website and purchasing our products, you agree to these Terms of Service.